Practical Facilities Tips, News & Advice.
Customer service is a tricky thing. Excellent customer service is even trickier. The facilities management (FM) function is complex and multi-dimensional, and can encompass both external and internal parties impacted by or using the facilities. Expectations from different customers can vary greatly. For example, the requirements of vendors or suppliers who may occasionally visit a […]
Plans, O&Ms, inspections, warranties, and other documents touch the daily lives of everyone on the facilities team, from those at the executive level to the technicians in the field. There is a fundamental need to capture, document, retain, locate, and share information in every facility. Each facet of the job―handling operations, keeping on top of […]
Facilities management is a diverse, exciting industry for the capable individual. It’s also an exciting time to be in the facilities management industry. Why? Think growth. In 2020, the U.S. facilities management market was valued at $40.41 billion, with a forecast market value of $81.49 billion by 2026, according to Mordor Intelligence. That equates to […]
Facility teams are responsible for maintaining, inspecting, and fine-tuning a variety of equipment and facility systems, including air handlers, generators, boilers, elevators, and other equipment for safe and efficient operation. Remembering the sizes of different belts, filters, and other applicable parts is part of the job, so facility teams rely on O&Ms (also known as […]
As buildings become more complex, facility managers will need to leverage the best techniques available to handle the various challenges of keeping their facilities functional, safe, and liveable. But first, they’ll need to identify the unique issues in each property, then determine the most efficient ways to track and tackle them.