Category: Faces of Facilities

Faces of Facilities profiles members of the facilities management community, sharing their personal experiences, successes, challenges, current practices, aspirations, and opinions on topics impacting the industry and its workforce.

Faces of Facilities: Michael ‘Mickey’ Gorman from UConn

The University of Connecticut (UConn) recently made headlines after its Huskies basketball teams fought their way to the March Madness Final Four games for both men and women. Ultimately, the men’s team won their NCAA tournament and became rare back-to-back champions. There’s no wonder UConn is known as the “Basketball Capital of the World.” However, […]

Faces of Facilities: Caroline Kelley from the National Renewable Energy Laboratory

Which clean energy technologies will help fuel a more sustainable future? Researchers at the U.S. Department of Energy’s National Renewable Energy Laboratory (NREL) are hard at work to answer that question. Meanwhile, Caroline Kelley, a senior facilities manager at NREL, is dedicated to providing the scientists with a safe and well-maintained work environment. Based in […]

Faces of Facilities: Erna Perkins-Jones from Johnson C. Smith University

Diversity, equality, and representation are essential across all industries, including facilities management. In honor of Black History Month, Erna Perkins-Jones shares her FM success story, discusses what the annual observance means to her, and offers advice for future facility leaders, no matter their skin color. Perkins-Jones is the director of facilities at Johnson C. Smith […]

Faces of Facilities: Linda Besetzny from R.J. O’Brien & Associates

Linda Besetzny oversees facilities management on a global scale, which poses unique challenges but offers rewarding opportunities. And with over 25 years of industry experience, she has a long list of achievements and interesting stories to share. Besetzny is the director of global facilities at R.J. O’Brien & Associates (RJO), the oldest and largest independent […]

Faces of Facilities: FMs Highlight 2024 Opportunities

In Part 1 of this two-parter on industry predictions, former “Faces of Facilities” guests forecast the top challenges of 2024. That was the bad news. Now here’s the good news: Opportunities abound! For Part 2, industry insiders were asked to identify the No. 1 opportunity for facilities managers in the new year and offer advice […]

Faces of Facilities: FMs Predict Top Challenges of 2024

Editor’s note: This is the first article in a two-part series on 2024 predictions. A link to Part 2, covering the industry’s biggest opportunities, can be found below. With such a diverse and demanding job, facilities managers are constantly facing challenges old and new. Case in point: Consistent budget constraints and a (hopefully) once-in-a-lifetime global […]

Faces of Facilities: Joe Arias from ONE Grounds Management

When people think of facilities management, they often picture a person working inside a building, fixing some piece of equipment with a wrench. However, facilities management is so much more than that. In fact, FM doesn’t even have to be inside at all. Landscaping, snow removal, and other forms of grounds management play a pivotal […]

Faces of Facilities: George Alvarado from C&W Services

George Alvarado is the quality assurance and training director at C&W Services, an integrated facility services provider to more than 600 customers in the United States, Canada, and Puerto Rico. He is responsible for developing, researching, reviewing, and validating training content and quality assurance tools. He also collaborates with account leaders to evaluate adherence to […]

Faces of Facilities: Bobby R. LaRon from CBRE

As the immediate past chair of the International Facility Management Association’s (IFMA) Americas Advisory Board, Bobby R. LaRon remains passionate about advancing the FM industry. He calls for collaboration, encourages high-tech solutions, and promotes the invaluable role of facilities managers. LaRon has about 14 years of industry experience and currently serves as senior commercial property […]

Faces of Facilities: Carolyn McGary from FM Pipeline Team Inc.

More than half of today’s facilities management workforce is expected to retire within the next 5 to 15 years, leaving a major talent gap to fill. Carolyn McGary, the national director of FM Pipeline Team Inc. and self-proclaimed Wonder Woman of FM, to the rescue! Here’s her superhero origin story. With nearly 20 years of […]