Tag: operations and maintenance

How Hard Facility Management Services Differ From Soft Ones

Facility management is not for the weak-willed—it is a tough job that demands a professional that is all things to all people: builder, fixer, tinkerer, mover, problem-solver, even confidante. The facility manager must navigate a schedule that serves up curveballs on an hourly basis and which is expected to run like clockwork. Part of what […]

Faces of Facilities: Nelson Peña from Sam’s Club

Nelson Peña, Facilities Manager for the Southeast Region at Sam’s Club, is passionate about maintenance and proud of the work his team and employers are doing for sustainability. A membership-only retail warehouse club owned and operated by Walmart Inc., Sam’s Club has over 600 locations across the U.S. and Puerto Rico. In his role, Peña […]

How FMs Can Maximize Effectiveness in Hybrid Work Environments

In these pandemic days, everyone is talking about hybrid workplace arrangements. Nearly three-fourths of companies say they’re using or planning to use a hybrid work model, yet few articles are discussing how hybrid work will affect the role of facility managers. Hybrid working affects facility managers’ jobs in unique ways, and they will need to know how […]

Biggest Challenges for Facilities Managers in 2022

With the arrival of 2022, the world has begun to emerge from the COVID-19 pandemic and many things have changed about the way we live. This sweeping change has clearly created challenges in virtually every industry and every workplace, and this is certainly true for facilities managers. Of course, it is worth pointing out that […]

Do You Need an Office Manager or a Facility Manager? Know the Difference

Although office managers and facility managers have some overlapping roles and responsibilities, their contributions in the workplace are different and unique. As an employer, recruiter, or potential commercial building owner, if you are currently considering employing either of these managers in your premises, here are the details to help you narrow down which of these […]

Improving IAQ Decreases Health Risks and Boosts Efficiencies

One of the biggest challenges for building owners and facility managers is maintaining healthy indoor air quality (IAQ). This is especially difficult during the winter months, as everyone spends more time indoors with the windows closed. The result is indoor pollutants having less chance of escaping through ventilation and a better chance of irritating building occupants. […]

3 Ways Smart Buildings Will Change the Role of the Facility Manager

Smart buildings are becoming increasingly popular. These buildings provide the information needed to make more intelligent and efficient decisions when managing them. And, they continue to bridge the gap between physical assets and digital innovations by leveraging the Internet of Things (IoT), data collection, and smart analytics. For FM professionals, smart buildings are reshaping the […]

5-Step Checklist: How to Improve Facilities Management for Better Customer Service

Customer service is a tricky thing. Excellent customer service is even trickier. The facilities management (FM) function is complex and multi-dimensional, and can encompass both external and internal parties impacted by or using the facilities. Expectations from different customers can vary greatly. For example, the requirements of vendors or suppliers who may occasionally visit a […]

Solving the Facility Management Document Storage Problem

Plans, O&Ms, inspections, warranties, and other documents touch the daily lives of everyone on the facilities team, from those at the executive level to the technicians in the field. There is a fundamental need to capture, document, retain, locate, and share information in every facility. Each facet of the job―handling operations, keeping on top of […]

What Makes a Successful Facilities Manager: Core Traits and Skills

Facilities management is a diverse, exciting industry for the capable individual. It’s also an exciting time to be in the facilities management industry. Why? Think growth. In 2020, the U.S. facilities management market was valued at $40.41 billion, with a forecast market value of $81.49 billion by 2026, according to Mordor Intelligence. That equates to […]