Practical Facilities Tips, News & Advice.
Facilities managers have faced various challenges throughout 2024, including sustainability, labor shortages, and innovations in technology, all while ensuring building compliance standards. As sustainability efforts and technology innovations grew this year and labor shortages continued, facilities managers needed to ensure that they had the right tools to monitor and optimize their resources and chart the […]
Jackie Riegel Kittek, a facilities manager at global services firm CAI, is passionate about women’s empowerment in the industry. According to her, “When we celebrate women role models, we inspire the next generation to pursue a career in this field.” It’s an important goal, given that women account for only 25% of the FM workforce […]
The 2024 presidential election is over, with Donald Trump emerging as the clear winner and heading back to the White House next year. But what does a new Trump presidency mean for facilities management (FM) and related industries that impact FM, including the security, construction, and clean energy sectors? Only time will tell. Meanwhile, leaders […]
Using technology to make work more efficient is the reality in every industry, and it is necessary to help organizations succeed. But while some have embraced tech, others have been hesitant to implement it into their workflows. Facilities managers (FMs) may wonder how to effectively use technology for building operations, what tech skills and knowledge […]
Because only 15% of the facilities management workforce comprises military veterans, the International Facility Management Association (IFMA) hosted a webinar called “Veterans in Facility Management: Unlocking New Talent” on March 26 to cover a new study and encourage more veterans to enter the field. About the Study The event focused on presenting and interpreting the […]
Artificial intelligence (AI) is a hot topic among every industry. For example, the tech dominated the security industry’s recently released 2024 megatrends. And the case is no different in facilities management (FM), with industry insiders citing AI as one of the top opportunities for the year ahead. Nonetheless, studies have shown most people worry about […]
What makes quality customer service so important? Let’s find the answer in the numbers: 94% of customers will want to make another purchase if they enjoy a good customer service experience; 60% of business leaders say there is a strong link between high-quality customer service and improved customer retention; and 88% of customers feel the […]
Facilities managers know the importance of maintaining proper indoor air quality (IAQ). As far as critical issues go, air quality, ventilation, and the prevention of pollutants are up there, as they pose a severe health risk to workers, not to mention productivity and efficiency. One of the most prevalent indoor air contaminants is volatile organic […]