Tag: facilities management

5 Reasons Why Facilities Managers Should Hire Military Veterans

Editor’s note: Originally posted in 2022, this article is being republished in honor of the holiday. This Veterans Day, we here at Facilities Management Advisor would like to salute all those who have fought to protect our country. Facilities managers should consider hiring veterans who are either transitioning from military life to civilian life or […]

Newark Airport Terminal Earns LEED Gold Certification for Sustainability

The Port Authority of New York and New Jersey announced that Newark Liberty International Airport’s new Terminal A has received Leadership in Energy and Environmental Design (LEED) Gold certification from the U.S. Green Building Council (USGBC). The sustainability achievement aligns with the port authority’s agency-wide goal to reach net-zero carbon emissions. Following a $2.7 billion […]

How to Develop a Customer Service Culture in Your Facilities Management Company

What makes quality customer service so important? Let’s find the answer in the numbers: 94% of customers will want to make another purchase if they enjoy a good customer service experience; 60% of business leaders say there is a strong link between high-quality customer service and improved customer retention; and 88% of customers feel the […]

Federal Real Estate Optimization Plan Includes Offloading 23 More Properties

Days after revealing a $2 billion investment in low-carbon construction projects at federal facilities, the U.S. General Services Administration (GSA) announced that it has identified 23 properties to begin the disposition process as it accelerates its efforts to right-size and modernize the federal buildings portfolio. The announcement represents a potential reduction of 3.5 million square […]

Robots, AI, and Digital Transformation: The Future of Security in FM

Editor’s note: The Global Security Exchange (GSX), presented by ASIS International, is an annual gathering of security professionals worldwide. ESFM Vice President of Security Solutions Russ Collett recently attended GSX 2023 in Dallas and wrote his takeaways on how key trends apply to facilities management. The world is getting smaller, technology is getting smarter, and […]

Workplace Report Highlights RTO Mandates and Facility Automation

Global worktech company Eptura has released its Q3 Workplace Index, which analyzes building use, asset data, and behavioral insights to provide a comprehensive view of the rapidly changing modern workplace. The report revealed office occupancy is top of mind for many CEOs: 74% of operational leaders are reporting to their CEOs on occupancy metrics at […]

GSA Announces $2 Billion for Low-Carbon Construction Projects at Federal Facilities

The U.S. General Services Administration (GSA) announced a $2 billion investment for more than 150 construction projects that use cleaner construction materials, known as “low-embodied carbon” (LEC) materials, as part of the Biden administration’s Investing in America agenda. The funding will support projects at federal facilities across 39 states, the District of Columbia, and the Commonwealth of […]

The Evolution of Zero Trust in the Age of IoT

In today’s rapidly expanding digital ecosystem, the explosion of Internet of Things (IoT) devices has broadened network vulnerabilities. Recent statistics reveal that almost one in every five organizations has encountered cyberattacks targeting their IoT devices over the past three years. Regrettably, a majority of these compact computing devices were designed prioritizing convenience over security. While […]

New Orleans Convention Center Wins Awards for Sustainability and Equity

In October, the New Orleans Ernest N. Morial Convention Center (NOENMCC) received three prestigious awards: the U.S. Green Building Council’s (USGBC) Community Leader Award for the South Central Region and two Love Your City Awards from LifeCity. With 1.1 million square feet of exhibit space under one roof, NOENMCC is among the largest convention centers in the U.S. These new awards celebrate […]

How the Internet of Things Is Helping Facilities Management

The Internet of Things (IoT) is a groundbreaking, innovative technology that profoundly transforms facilities management. Running a facility encompasses a wide range of day-to-day tasks, ranging from asset management to security and access control, and IoT is pivotal in making those tasks and duties more manageable and autonomous. IoT in Facilities Management IoT technology is […]