Practical Facilities Tips, News & Advice.
What makes quality customer service so important? Let’s find the answer in the numbers: 94% of customers will want to make another purchase if they enjoy a good customer service experience; 60% of business leaders say there is a strong link between high-quality customer service and improved customer retention; and 88% of customers feel the […]
Days after revealing a $2 billion investment in low-carbon construction projects at federal facilities, the U.S. General Services Administration (GSA) announced that it has identified 23 properties to begin the disposition process as it accelerates its efforts to right-size and modernize the federal buildings portfolio. The announcement represents a potential reduction of 3.5 million square […]
Global worktech company Eptura has released its Q3 Workplace Index, which analyzes building use, asset data, and behavioral insights to provide a comprehensive view of the rapidly changing modern workplace. The report revealed office occupancy is top of mind for many CEOs: 74% of operational leaders are reporting to their CEOs on occupancy metrics at […]
The U.S. General Services Administration (GSA) announced a $2 billion investment for more than 150 construction projects that use cleaner construction materials, known as “low-embodied carbon” (LEC) materials, as part of the Biden administration’s Investing in America agenda. The funding will support projects at federal facilities across 39 states, the District of Columbia, and the Commonwealth of […]
In October, the New Orleans Ernest N. Morial Convention Center (NOENMCC) received three prestigious awards: the U.S. Green Building Council’s (USGBC) Community Leader Award for the South Central Region and two Love Your City Awards from LifeCity. With 1.1 million square feet of exhibit space under one roof, NOENMCC is among the largest convention centers in the U.S. These new awards celebrate […]
The Internet of Things (IoT) is a groundbreaking, innovative technology that profoundly transforms facilities management. Running a facility encompasses a wide range of day-to-day tasks, ranging from asset management to security and access control, and IoT is pivotal in making those tasks and duties more manageable and autonomous. IoT in Facilities Management IoT technology is […]
It’s important for facilities to maintain quality drinking water and stormwater not only to protect public health, but also to follow local, state, and federal regulations. Brian Davis, director of enterprise accounts of water quality testing for AQUALIS, gave a presentation titled “Understanding Water Quality Testing for Drinking Water & Stormwater” during Facilities Management Advisor’s […]
The American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) has released a new guide focusing on the critical role of grid interactivity in the decarbonization process. The Grid-Interactive Buildings for Decarbonization: Design and Operation Resource Guide is the second in a series of guides developed by the ASHRAE Task Force For Building Decarbonization (TFBD) and provides information on […]
Technology seems to advance at an hourly pace these days, with generative artificial intelligence (AI) seeing a significant uptick in use this year. Free and open tools such as ChatGPT and Google Bard have shown how generative AI can be used for learning, content generation, coding, and other tasks. This has prompted many industries and […]
In early October, a major bird-collision event occurred in Chicago. While there were other collisions across the city, one building, McCormick Place, killed nearly 1,000 migrating birds in a single night. Although weather patterns played a role, McCormick’s reflective glass walls and bright lighting are known to be the problem. Collisions with glass result in […]