The new year has arrived, so let the predicting begin! In this infographic, the Professional Retail Store Maintenance Association (PRSM) presents their predictions based on their 2019 Trends Report about what retail facilities managers can expect for the coming year. Some follow already in-process trends, such as an increase in mixed-use spaces, while others, like incorporating blockchain technology into facilities management practices are at the cutting edge. Check out the graphic below for more information.