Category: Security

Workplace violence prevention

Engineering Facilities to Prevent Workplace Violence

As a facilities management (FM) professional, you are probably not writing workplace violence prevention plans. However, you probably are looking at facility design, and facilities managers can be key in helping their buildings and tenants with hazard identification and engineering controls used to prevent violence.

Properly Handling Mail and Packages Inside Your Facility

Though the likelihood of a suspicious and/or malicious package being sent to your facility is incredibly rare, it’s better to have workers that can recognize and address a potential threat. Because it’s easy to get complacent about how U.S. Postal Service (USPS) mail and packages from various delivery companies come into a facility, make sure […]

Facility team meeting to review security assessment.

Assessment of Security at Your Facility Needs Action Steps

It’s important to conduct a security assessment of your facilities, but the process doesn’t end when you get the report. As a facility manager you need to have frank conversations with leadership at your organization about how you can put the suggestions from the assessment into action. Having the data about security gaps, equipment needs, […]

Angry customer arguing with cashier

Handling Disruptive People in Public Facilities

Certain facilities have an “invitee relationship” with the public, and they actively encourage people to use their hotels, bars, restaurants, movie theaters, or nightclubs. Beyond just the hospitality industries, other public facilities include hospitals and medical clinics, stores and malls, churches, libraries, and parks. Facility managers and their security teams need to know how to […]

Visitors in a busy office

Developing and Implementing a Workplace Visitors Policy

Many organizations rely on visits from clients and/or vendors as a part of normal business operations, while others strictly forbid outside access to their offices. Regardless of how your business operates, however, there should be a clear workplace visitor policy in place, and it needs to be communicated to all employees. These policies serve to […]

Security Cameras Capture Cable Company Employee Stealing Customer’s Canine

Facility managers know the joys of dealing with their cable and internet provider. A phone call for a simple service request usually entails navigating automated menus, redirected calls, and when you finally get someone on the line, a hard sales pitch to expand your service package. However, one rather enterprising Spectrum employee in Riverside, California […]

Visitors in a busy office

Essential Tips for Your Facility’s Next Security Guard Contract

There can be a substantial disconnect between what a security firm offers in terms of staffing a facility with its officers versus what the client actually wants. Some facility managers may have misguided expectations regarding what they can get for the fees they are willing to pay, while on the flip side of the coin, […]