Category: Faces of Facilities

Faces of Facilities profiles members of the facilities management community, sharing their personal experiences, successes, challenges, current practices, aspirations, and opinions on topics impacting the industry and its workforce.

Faces of Facilities: Antonio Hinton on Black History Month

Like all industries, facilities management must embrace diversity and equality. In honor of Black History Month, Antonio Hinton, manager of retail facilities at major apparel company Carter’s Inc., discussed what the annual observance means to him, shared his professional journey, and offered advice for FM success. Hinton joined Carter’s Inc., the company behind the iconic […]

Faces of Facilities: Larry Thompson on Top Security Issues

“I wish we lived in a world where my job wasn’t necessary,” said Larry Thompson, vice president of security at the NBA’s Orlando Magic. Unfortunately, though, security is necessary. And it’s often a key component of effective facilities management. So, what’s ahead for building security in 2025? Thompson will be sharing his industry predictions during […]

Facilities Managers Share Their New Year’s Resolutions – Part 2

Congratulations! You rocked 2024 by working hard and honing your skills. With a new year upon us, do you plan to become an even better facilities manager in 2025? In Part 1 of this series, a handful of past “Faces of Facilities” guests shared their New Year’s resolutions. If you haven’t yet picked a goal […]

Facilities Managers Share Their New Year’s Resolutions – Part 1

Covering everything from maintenance and security to technology and construction, 2025 predictions abound in the facilities management industry. But what do facilities managers, themselves, hope to accomplish in the new year? The start of every year represents an opportunity for new beginnings or ambitious goals. Given how demanding and all-encompassing facilities management can be, even […]

Faces of Facilities: Jackie Riegel Kittek from CAI

Jackie Riegel Kittek, a facilities manager at global services firm CAI, is passionate about women’s empowerment in the industry. According to her, “When we celebrate women role models, we inspire the next generation to pursue a career in this field.” It’s an important goal, given that women account for only 25% of the FM workforce […]

Faces of Facilities: Matt Heath from VF Corp.

Matt Heath is a senior manager of workplace environments at VF Corp., the parent company to a diverse portfolio of apparel, footwear, and accessory brands including Vans, The North Face, Dickies, Timberland, JanSport, and others. Although VF Corp. has thousands of facilities globally, Heath oversees the company’s corporate headquarters, lab, and warehouse in Denver, managing […]

Faces of Facilities: Randy Groff from Four Seasons Produce

It’s not every day that you come across a romance story in facilities management. Randy Groff and Lesley Groff, a former “Faces of Facilities” participant, are prominent FM leaders at separate companies in Pennsylvania and have been married for 13 years. The two first met at an International Facility Management Association (IFMA) local chapter meeting. […]

Faces of Facilities: Melissa Grimes from ESFM

Melissa Grimes serves as a regional vice president at ESFM, the corporate facilities management division of Compass Group USA. In her role, she supports life science pharmaceuticals accounts with over 25 campuses across North America totaling more than 100 buildings. According to Grimes, her most important responsibility is contributing to the success of her team […]

Faces of Facilities: Sam Horton from JLL

As a regional facilities manager at major real estate services firm Jones Lang LaSalle (JLL), Sam Horton oversees a leading tech company’s properties across San Francisco. With a vast portfolio exceeding 4.6 billion square feet under management, Chicago-based JLL provides comprehensive services worldwide. In his role, Horton is in charge of over a dozen client […]

Faces of Facilities: Tee McCluster from Checkers & Rally’s Restaurants

Whenever customers order tasty treats from a Checkers or Rally’s fast-food restaurant, Tee McCluster’s goal is to ensure proper facilities management helps improve the overall guest experience. McCluster is the national facilities and operations service manager of Checkers & Rally’s, a merged restaurant chain that operates under both the Checkers and Rally’s brands and specializes […]