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5-Step Checklist: How to Improve Facilities Management for Better Customer Service

Customer service is a tricky thing. Excellent customer service is even trickier. The facilities management (FM) function is complex and multi-dimensional, and can encompass both external and internal parties impacted by or using the facilities. Expectations from different customers can vary greatly. For example, the requirements of vendors or suppliers who may occasionally visit a […]

Survey: Restroom Cleanliness Has Major Impact on Business Reputation

A new survey commissioned by Cintas Corp. has found that nearly three-quarters of Americans (74%) say dirty restrooms would cause them to have a negative perception of a business. More than two in three Americans (68%) also say restrooms with empty hand soap, toilet paper, and paper towel dispensers would impact their opinion of a business negatively. […]

Time to Get the Lead Out

On December 16, 2021, the Biden-Harris administration released its Lead Pipe and Paint Action Plan (LPPAP), which includes a commitment to replace all lead pipes in America within a decade. The plan details the release of $2.9 billion in infrastructure funding and an announcement of upcoming stricter EPA enforcement to protect public health. In conjunction with the […]

The Four Main Stages of an OSHA Inspection

The Occupational Safety and Health Administration (OSHA) requires employers to comply with the regulations put into place to ensure workers’ occupational safety and health or else receive penalty fines. The main method to assess a company’s compliance is by conducting an inspection.  There are four main stages of an OSHA inspection: the credential presentation  the […]

Is an HVAC Upgrade Your Ticket to RTO?

Have you had to delay your return-to-office (RTO) date due to surges of COVID-19 in your community? If your employees have already returned, are you worried about the spread of the Omicron variant? Are you skeptical about the value of indoor air quality, or instead, have you wondered about adding portable air cleaners? Have you […]

Facilities Management Advisor’s Top 10 Stories of 2021

‘Tis the season for publications to share Top 10 lists and annual wrap-ups! We at Facilities Management Advisor figured we’d join the party and create a list of our own highlighting the most popular articles that you, our valued readers, read over the past year. The Top 10 list covers some of the major FM […]

WWF and Northwestern Offer Guide on Sustainable Building Materials

The green building materials market is expected to skyrocket in the next five years, catalyzed by an urgent need to build structures that can respond to more intense weather patterns and offer lower carbon footprints. However, there have been few ways to compare basic materials and understand the impact of using them. Now, Northwestern University […]

Biden Orders Federal Government to Shoot for Net-Zero Carbon Emissions

President Joseph Biden Jr. signed Executive Order (EO) 14057, Catalyzing Clean Energy Industries and Jobs Through Federal Sustainability, on December 8, 2021. This EO directs the federal government to decarbonize by 2050 and orders it to “lead by example” and use its “scale and procurement power” to achieve five ambitious goals: 100% carbon pollution-free electricity by 2030, […]

Faces of Facilities: Stan Robinson from Roanoke City Public Schools

Welcome to the inaugural installment of “Faces of Facilities,” a new Q&A series profiling facilities management experts. Stan Robinson, Director of Facilities at Roanoke City Public Schools (RCPS), joins us as our first interview guest. In his role at the K-12 school district in Roanoke, Va., Stan manages 36 facilities and dozens of team members. […]